Help center

Frequently asked questions

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How do I get an API key?

Sign up for an account, then generate a key from your dashboard’s API Keys section. Every request to the public API is authenticated with a Bearer token using that key.

How do I let players switch between demo and real money?

The launch endpoint (POST /v1/sessions/launch) accepts a mode parameter — “real” or “fun”, defaulting to “real”. Build the toggle on your own site and pass whichever mode the player picked. See the documentation for details.

Why did a launch request return a 403?

A few reasons: the game isn’t on your account/plan allowlist, or an admin has restricted that specific game to real-only or demo-only and your request asked for the other mode.

How do webhooks work?

Every provider event (balance checks, bets, wins, refunds) is relayed to your own webhookUrl in real time. Configure it from your dashboard’s account settings.

How do I add funds to my account?

Deposits are handled over Telegram support (@stratagamingsupport) — see the Contact page.

More detail on the API itself lives in the documentation. For anything else, contact us.